速賣通客服模板( 一）——不二選擇

速賣通客服模板( 一）——不二選擇

1）、主動讓客戶加自己whatsapp和skype

hi friend , and if

ok , u can add my whatsapp: +86+手機號 ，or skype: ......, so we can talk

easily , even after i off work , my friends , if possible , a discount

will be allowed in future if u or ur friends buy sth in my store . wait

ur good news ,friend.

2 ) 、下單修改價格

hi friend

, i just apply the VIP price for you from my company ,also we have our

cooperative factory , so we can do the better price and good quality for

you , each we can sell u only $** including ** shipping fee , so **

pcs total price is $ ** including ** shipping fee and when u place the

order ,do not pay first . after you place order , so in my page i can

see your order , also there is a button in the order : adjust the price

,so i can change the price for you . leave me message let me change the

price , after i change , i will tell u pay ,and priority to send your

order. If you have any questions, please feel free to contact us, wait

your kindly reply , thanks my skype : .......,or whatsapp is

+86........

3）、下單催付款

Hi.dear , we have

received your order, this products is still in stock. Thank you very

much for your trust. If no problem, after you pay for your order, we

will test your product carefully, and then we would be very

quick to send your package. thank you.

4 )、批發客戶催付款

Hello,

Im the manager of the company, your order has been eligible for VIP,we

have you join our VIP customers, because your order selection of

express delivery, we can not completely remove the freight, but we can

give you a discount of $**,and priority to send your order. If you have

any questions, please feel free to contact us, we will deal with your

problems immediately. Best wishes.

5）、修改取消訂單原因

friend

u can cancel the order , pls just cancel the reason : donot want buy it

,or processing time is out of my expection ,thanks , so

the aliexpress will refund u the money within 24 hours . but if u

choose other reason , so the aliexpress will check it carefully , maybe

it need 7~ 15 days to deal with the refund , so i hope u can receive

the refund soon , and you can choose the reason : donot want buy it .

6）、客人催發貨單號

Hi

friend , before shipment we need test each your items carefully , and

pack it well , after finished , so we will send u soon , do not worry

that ,and give u the tracking number.

7）、跟換產品

hi

friend , i just check the goods you buy , and checked it have a little

problem , the goods cannot run well , so we need guarantee the quality

for you,we send you another products : ***ok ? wait for your reply.

8）、關稅問題

hi

friend , in fact we send you by china post ,totally you do not pay

anything , because China post never need pay tax in the custom , but i

do not know the detail policy of your country custom , if ok , you can

talk with them , try to confirm it , wait your fast reply .

9）、產品促銷

hi

friend ,good news nowadays we just have a big promotion sale , each

*** we just sell you $ ** , just because we have our own factory ,

each order place 1pc , hope you can understand , also you can recomend

the link to your friend . let they do it . after you pay . we need

arrange your order fast . we just want earn our store repution .

increase the rate , so we do the *** for promotion ,best wish .

the link : .............................................

step 1 :

Place order successfully and do not pay it

step 2:

leave me message , i will change the price for $** for you

notes:

1 order number can place only 1 piece,

only last for 3 days. early come ,early get !

10 )、補運費

Dear customer,

Sorry to disturb you , as we got an urgent from our express company, the shipping fee you paid by

*** is not enough, you need pay another 10$, pls pay extra

the money via the following link：.............................................

When you finished the payment pls kindly leave us a message: shipping cost for order

****************,We will ship your order as soon as we get your payment.

Sorry for any inconvenience caused and your kind understanding and patience would be much appreciated.

Wait for your prompt reply.

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