Kindle 用戶的賬號被封，所有已購圖書被刪除，這種情況一般是因為什麼原因，有人遇到過類似情況嗎？

01-25

相關事件：Outlawed by Amazon DRM: http://www.bekkelund.net/2012/10/22/outlawed-by-amazon-drm/

買書時候的ip地址和你amazon帳號的地區設置不一致，且無視客服多次的電郵溝通就可能發生這種情況。

kindle美國市場里的大部分書應該都是只有美國版權,因為版權原因不能向美國以外的人士出售。所以如果你的amazon帳戶設置不是美國，那麼就應當去對應的market裡面去買書，如果你設置的地區沒有相對應的market，那麼就要去international market買書，否則就是違反amazon的規定。amazon可不想吃版權官司，所以它會檢測購書者購書時的ip地址是否與amazon帳戶的地區設置一致，發現不一致就會由客服發電郵與你進行確認。

相關事件里那位恐怕就是帳戶地區設置為uk，結果非要去us market買書還不理客服的確認郵件導致被封號。

剛入kindle的時候，我曾經沒掛代理就去買書結果帳號就被暫停了，然後amazon的客服還發了郵件。以下是郵件原文：

Hello,

&> I see that you attempted to purchase "The Life of Abraham Lincoln (Kindle

&> Edition) " while in a different country than the United States listed on

&> your Amazon account. Certain Kindle titles are not available everywhere.

&> We are reaching out to you to ensure the best possible service for your

&> account.

&> If you have moved to a different country, you can easily update your

&> country for your Amazon account at http://www.Amazon.com/manageyourkindle

&> If this is not the case, and you would like to share information that you

&> live in the United States, we can be reached by fax at 001-206-266-1838

&> from outside the US, or 206-266-1838 from within the US. Helpful

&> information includes:

&> – Passport

&> – Military ID

&> – Permanent Resident Card

&> – Driver』s License

&> – Other state photo identity card

&> We want to assure you that we handle this information in a secure manner:

&> these are dedicated fax lines, staffed in an area with limited employee

&> access. The fax is never printed, just converted to an electronic image

&> that is used to check the country, then the image is deleted.

我回復了客服的郵件承認自己居住在中國，然後去改了帳戶設置。amazon的帳戶就恢復了正常。帳戶地區設置為中國以後只能去international market買書，選擇很少。不過非得去us market買書也很簡單，掛個us代理再買就沒有問題。