Business English: How to write a formal Email ?

01-25

寫郵件是每一個在外企工作的白領每天必不可少的工作內容，那麼作為職場新人，外企小白，如何把一封郵件寫的得體，還真是讓剛剛步入職場的我們感到頭疼。首先寫郵件並不是在寫作文，所以這裡其實並不需要你有文采，當然如果你有文采那就是錦上添花了。但是職場新人首先是要把事情表述清楚，那麼我來給到家分享一個3C原則。

A. 3C 原則：

1. Deliver a Clear message

2. Use Correct grammar, vocabulary and punctuation

3. Be Concise

所以3 C原則就是 clear 清晰，correct 正確，concise 簡明。記住重點在於更有效的傳達信息，而不是用你豐富的辭彙量給對方留下印象，用更簡單的句型和清晰的組織來使你寫的東西更易讀。避免陳詞濫調，那些不能給你的信息帶來任何新的東西的詞可以省略掉。

B. 如何讓你的郵件簡潔並且有禮貌？

Please kindly....
Please help...
We would appreciate...
用to代替 in order to
用regarding 代替about
用before 代替 prior to
快速回復用 prompt reply
用by 代替 no later than
用since 代替 due to the fact that
用另一封郵件 by my separate email..

C. 下面是郵件中常用句型：

1. 開場白：

Hope you are doing well.
Hope this emial finds you are doing well/great.

2. 回復開場白：

Further to our conversation earlier, .........
As discussed over the phone, .......
As checked with.....
Thanks for your kindly reply.
Thanks for your prompt reply.
Thanks for your kindly feedback.
Regarding...
As per my email sent on xxxx
Please help to clarify....

3. 結尾：

We are looking forward to hearing from you.
Many thanks for your support.
Please kindly share us a feedback by today.
FYI: For your information
For your reference

4. 深盼貴公司及早回復

We are looking forward to hearing from you.
We trust you will share us a feedback at your earliest.
We hope that you could reply us as early as you can.
Please kindly update the status with me.
Please kindly reply at your convenience.
Please help to reply ASAP.
Please share us a feedback as early as possible/ASAP.
Please get back to us by today.
I did not hear from you yet.
A prompt reply would help us greatly.
A prompt reply will be appreciated.
Your prompt reply would be greatly appreciated.
Your prompt attention to this matter would be greatly esteemed.
As the matter is urgent, please try your best.....

5. 回函遲誤, 請見諒

I apologise for my late reply..

6. 郵件結尾：

Should you have any questions, please let me know.
If you have any questions, please feel free to reach me out.
Your kindly cooperation is much appreciated.
Many thanks in advance.

7. 我會與你保持聯絡，讓你知道實情的進展。

I will keep you posted.
I will keep you in loop.
I will keep you updated.
I"m looping in xxx who is leading..

8. 關於附件attach的用法總結如下：

最常用的就是:please find attached......
I am enclosing...我附上...
Attached here to...附件是關於...
Attached please find the most up-to-date information on/regarding/concerning…
附上關於某某的最新資料…
Attached please find the draft product plan for your review and comment.

附上產品計劃書的草稿，請審查及評價。

We enclose a copy of our latest price list.
隨函寄出我方最新價格表一份。
Enclosed is a copy of our latest price list.
Enclosed please find a copy of ……
Attached please find …
I enclose the evaluation report for your reference.我附加了評估報告供您閱讀。
Attached please find today"s meeting notes.今天的會議記錄在附件里。
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